My order says delivered but I haven’t received it? Once an order is marked as delivered by the courier, it is considered delivered. We recommend checking with neighbours or your local courier depot.
My order says delivered but I haven’t received it?
Once an order is marked as delivered by the courier, it is considered delivered. We recommend checking with neighbours or your local courier depot.
Do you offer refunds or returns?
As our products are custom-made, we do not offer refunds or returns for change of mind or incorrect selections made at checkout.
What if there is an issue with my order?
If your order arrives damaged or there is a fault, please contact us within 48 hours with photos and we’ll sort it out.
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